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Publications - Archives
Please click on the following link to download the Picker Articles in
PDF format:
Improving Patients' Access
to Healthcare Providers
Respecting Patients’
Use of Complementary Health Care
Coordination of Care:
Creating a System That Works for Patients
Cultural Factors in Patient
Care
Continuity and Transition:
Preparing for Discharge
Providing
Patients With Effective Emotional Support
Service Quality Update: Improvements
in the Emergency Departments
Improving Service
in Health Care
Improving Patient
Safety: Building Teams, Trust and Technolog - Confronting the ‘Chassis
Gap’ in American Health Care
Service Quality: Rapid
Cycle Improvement
Access: Reducing Patient
Waiting Time
Respecting A Patient's
Values, Preferences and Expressed Needs
Valuing Employees To Improve
Performance Quality
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