2009 PICKER AWARDS FOR EXCELLENCE®
IN THE ADVANCEMENT OF PATIENT- CENTERED CARE

Margaret E. O'Kane

Institute for Family-Centered Care

Dr. Bill Thomas



The 2009 Individual and Organizational Picker Awards were announced on Monday, Oct. 12, at the 26th International ISQua Conference in Dublin, Ireland.

Individual Award

Margaret E. O'Kane, president
National Committee for Quality Assurance

"In recognition of her leadership of the National Committee for Quality Assurance and her lifetime achievement in improving patient-centered health care through measurement, reporting, and accountability."

Margaret E. O'Kane, the winner if the 2009 Individual Picker Award, with J. Mark Waxman, left, chairman of the Picker Institute Board of Directors, and board member Sir Donald Irvine. Click here to see her acceptance speech.

Organizational Award

Institute for Family-Centered Care

"In recognition of the success of the Institute for Family-Centered Care in advancing patient- and family-centered care in all settings where individuals receive care and support."

Bev Johnson, the president of the Institute for Family-Centered Care, and J. Mark Waxman, chairman of the Picker Institute Board of Directors. Click here to see her acceptance speech.

The first Individual Picker Award in the field of long-term care was announced on Friday, Aug. 14, 2009, at the 9th Annual Pioneer Network Conference in Little Rock, Ark.

Individual Award

Dr. Bill Thomas

"In recognition of his outstanding achievements in envisioning and implementing a new paradigm for long-term care that focuses on nurturing and sustaining a meaningful life for the aging."

Dr. Bill Thomas was the recipient of the first Picker Award for Excellence in the Advancement of Patient-Centered Care in the field of long-term care. Click here to see his acceptance speech.

 

Annual Picker Institute Awards for Excellence®
in the Advancement of Patient-Centered Care

“The very act of being nominated for an annual Picker Institute award demonstrates your commitment to improve the lives of patients by making interaction with the healthcare system less stressful and more comfortable. The honor of winning will inspire others to do the same.”

Gail Warden, President Emeritus
Henry Ford Health System


An important element of the mission of Picker Institute is to identify and promote “best practices” that will lead to the advancement of patient-centered care. The annual Picker Institute Awards for Excellence® in the Advancement of Patient-Centered Care recognize those professionals in the field whose work best exemplifies the goals and philosophy of Picker Institute.

Two awards are made annually, one to an individual and the other to an organization, to recognize each one’s outstanding contribution to improving the lives of patients by making interaction with the healthcare system less stressful and more comfortable.

The first Picker Award to recognize achievement in the field of long-term care was awarded in 2009.



Who can qualify?

Three awards are made annually, one to an individual, the other to an Institution and a third to an individual or an organization in the field of long-term care, to recognize each one’s outstanding contribution to improving the lives of patients, by making interaction with the health care system less stressful and more comfortable.

Individual Award

The Individual Award will be given to an individual whose professional work has substantially improved care “through the patient’s eyes” and has contributed to keeping patient-centered care at the forefront of the healthcare agenda.

Organizational Award

The Organizational Award is given annually to an organization that has a systematic method for evaluating the quality of patient-centered care and that has demonstrated an exemplary commitment to, and a proven record of, improving the patient experience. Nominations should include evidence to support the commitment and improvement

In addition to being publicly cited for outstanding service to the well-being of patients, Picker Award recipients will receive $10,000.

What is the nomination process?

Nominations for the awards are sought from those within the healthcare system in any country that has a systematic method for evaluating the quality of patient-centered care.

The nomination should include a clear description of the improvement(s) achieved by the individual or the organization, as well as the role of the individual and/or the organization in bringing about the advance(s).

The nominations will be evaluated and the recipients for the year selected by a committee comprised of individuals prominent in the field of patient-centered care. The committee’s recommendations will be presented to the board of directors of Picker Institute for final approval.

In evaluating the importance of the candidate’s project, consideration will be given to its efficacy, feasibility and broad applicability. Award winners will subsequently meet with members of the Picker Institute Education Committee to discuss practical applications to support the implementation of their “best practice” methodologies throughout the healthcare system.

The deadline for nominations for the 2010 Picker Awards is Feb. 1, 2010.

What are the criteria for selection?

The criteria for evaluating individuals and organizations for the annual Picker Institute awards are based on the principles of care deemed important to the patient … “through the patient’s eyes.” These principles are derived from two sources: the principles of patient-centered care outlined in the classic text Through the Patient’s Eyes; and the description of what patients should expect from their healthcare from The Institute of Medicine Report “Crossing the Quality Chasm: Simple Rules for the 21st Century Health Care System.”

The Principles of Patient-Centered Care

• Access to care
• Respect for patient values, preferences and expressed needs
• Coordination of care
• Physical comfort
• Emotional support
• Involvement of family and friends
• Information, communication and education
• Transition and continuity

Simple Rules for the 21st Century Healthcare System

• Care is based on continuous healing relationships.
• Care is customized according to patient needs and values.
• Patient is the source of control.
• Knowledge is shared and information flows freely.
• Decision-making is evidence-based.
• Safety is a system property.
• Transparency is necessary.
• Needs are anticipated.
• Waste is continuously decreased.
• Cooperation among clinicians is a priority.

Mail your nomination to:

Picker Institute
P.O. Box 777

Camden ME 04843-0777
Attention: Awards Committee

Tel 1.888.680.7500.
Fax 1.888.680.9200
info@pickerinstitute.org

Click here to download 2010 nomination form.

Click here to download 2010 long-term care nomination form.


Picker Institute is a member of ISQua, The International Society for Quality in Health Care Inc. ISQua offers a unique opportunity for individuals and institutions with a common interest to share expertise via an international multidisciplinary forum. Supported by members, including leading quality health care providers and agencies in 70 countries, and with additional funds from the Australian and Victorian Governments, the ISQua Secretariat in located in Melbourne, Australia.

For more info on ISQua's Values, Visions and Mission >