Picker Institute: Education at ISQua

Picker Institute, a major sponsor of the International Society for Quality in Health Care (ISQua), is represented at the organization’s annual international conference with the Picker Awards and Picker Institute-sponsored education sessions addressing the Positive Patient Experience.

Three Picker Award winners took the stage at ISQua’s 26th international conference Oct. 11–14 in Dublin, Ireland, to discuss “How to achieve outstanding patient- and family-centered care: methods and tools.”

Susan Frampton

Susan Frampton, the president of Planetree, spoke on “How to achieve optimal patient encounters in hospitals.” Planetree received the organizational Picker Award in 2006.
Click here for her presentation.

Margaret O’Kane

Margaret O’Kane talked about “Accountability and patient-centered care.” The winner of the 2009 individual Picker Award, O’Kane is founder and president of the National Co9mmittee for Quality Assurance.
Click here for her presentation.

Beverley Johnson

Beverley Johnson is the president and CEO of the Institute for Family-Centered Care, which received the 2009 organizational Picker Award. For her presentation on “How patients and their families can help providers achieve better patient- and family-centered care.”
Click here for her presentation.